Question 1

How do I place an order?

Accepted Answer

Browse our shop, add products to your cart and go to checkout. Fill in your name, mobile number and full address, then confirm. Our team will call you to verify the order.

Question 2

Do you offer cash on delivery?

Accepted Answer

Yes. Cash on delivery is available in all 64 districts of Bangladesh. You pay the courier when your parcel arrives.

Question 3

How much is the delivery charge?

Accepted Answer

Inside Hizla Thana and outside Hizla have separate delivery charges. The current charges are shown at checkout before you confirm your order. A zero charge is free.

Question 4

How long does delivery take?

Accepted Answer

Delivery times vary by area. Our team can give you an estimate when confirming your order.

Question 5

Are the products original?

Accepted Answer

Yes. Every product is imported directly from verified China factories and checked before dispatch.

Question 6

Can I return or replace a product?

Accepted Answer

If a product arrives damaged or faulty, contact us within 7 days with an unboxing video and we will replace it.

Question 7

How can I track my order?

Accepted Answer

Keep the order number shown after checkout and message us on Facebook, Telegram or WhatsApp for an instant update.

Frequently Asked Questions